Revamping loyalty programs for long-lasting, meaningful value should be non-negotiable for retailers and brands.

A school for students with developmental and learning disabilities in Tampa Bay started a transitional program to help its ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Charisma Glassman is Senior Partner & Global Head of Retail Advisory at Genpact, helping global brands transform the end-to-end value chain. As someone who advises retail and CPG leaders daily, I'm ...

ALL FOR GOOD. WMUR AND CONSUMER REPORTS. WATCHING YOUR MONEY. RETAIL LOYALTY PROGRAMS OFFER TEMPTING PERKS, YET OFTEN COME WITH A HIDDEN PRICE. YOUR PRIVACY. A NEW CONSUMER REPORTS INVESTIGATION ...

In his op-ed “Your Vote Doesn’t Count at ExxonMobil” (Sept. 24), Andrew Freedman calls a new retail voting program a “power grab” by management. He has it backward: Such efforts strengthen shareholder ...

THE LEWIS AND CLARK BRIDGE IN THE EAST END. THE LOUISVILLE URBAN LEAGUE RECEIVES A SIGNIFICANT DONATION TO BRIDGE THE DIGITAL DIVIDE. SPECTRUM AWARDED A $40,000 GRANT TO THE URBAN LEAGUE. THAT MONEY ...

Retail falls roughly in the middle of the list of industries drawing recently minted MBAs. Of the 77 US schools in our rankings, Yale (No. 12), Wharton and Michigan Ross (No. 8) led the list of ...

The mass retailer will debut an artificial intelligence certification course for employees in 2026 through a partnership with the company behind ChatGPT. The pairing of one of the world’s largest ...

The River North Art District Business Improvement District has launched the RiNo Made Pop-Up Program, pairing local artists with vacant storefronts to chip away at one of Denver’s most stubborn retail ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...