How to Build an AI Support Agent for Your Business in Just 12 Minutes (No Code)

This AI Agents support setup crawls a site, uploads PDFs and FAQs, and connects Stripe and Calendly, helping teams cut response time to customers ...
Forbes

Customer-Centric Tech: Tools To Help Deliver An Outstanding CX

It’s never been more challenging for businesses across industries to maintain a competitive edge. With access to a global marketplace and myriad choices when shopping for products and services, ...
TechCrunch

Plain is a new customer support tool with a focus on API integrations

Meet Plain, a new startup that wants to reinvent support tools. While the customer support space is a competitive industry with big tech companies like Intercom and Zendesk, Plain believes it has a ...
Forbes

18 Generative AI Tools Transforming Customer Service

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...
C4ISRNET

Meet Amelia, the US Navy’s conversational AI tech-support tool

General Dynamics Information Technology is introducing a conversational artificial intelligence known as Amelia, rendered here, as part of the U.S. Navy Enterprise Service Desk endeavor. (Photo ...