Public-sector CIOs are taking notice of the rapid rate at which private industry is adopting IT Infrastructure Library (ITIL) best practices. The latest set of best practices, known as ITIL V3, with ...

Gartner and Forrester, for example, have come to precisely opposite conclusions in many of their surveys. I would rather say that ITIL itself should not be the priority in any case. Improving your way ...

If you're a network manager, you may have heard some interest from upper management in implementing ITIL. Here's why you shouldn't be afraid... In its third iteration, IT Infrastructure Library (ITIL) ...

Virgin Blue is implementing a new service management system this month as the airline moves towards adopting the Information Technology Infrastructure Library (ITIL) framework. Virgin Blue general ...

The Information Technology Infrastructure Library (ITIL) is coming to America; early adopters say it's a friendly invasion with security benefits Until a few months back, the acronym ITIL didn’t ...

New Delhi [India] April 22 (ANI/NewsVoir): With the release of the new ITIL 4 foundation courses AXELOS has officially launched ITIL 4. This is the latest update of the world’s most widely used ...